Citar-Privacy Policy

Your Privacy Matters to Us

At Citar Technologies ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Citar mobile application ("App," "Service"). Please read this Privacy Policy carefully to understand our practices regarding your data.

1. Information We Collect

1.1 Information You Provide Directly

When you use Citar, you may provide us with the following types of information:

• Photographs: You may upload or capture photographs for emotion recognition analysis. These images are processed locally on your device or sent to our AI service providers for analysis, but we do not store them on our servers.
• Emotion Records: You may create notes, tags, and timestamps associated with your emotion records. This information is stored locally on your device.
• In-App Purchase Information: When you make in-app purchases, Apple processes your payment information. We receive transaction confirmations but do not have access to your payment details.

1.2 Information Collected Automatically

When you use the App, we may automatically collect certain information:

• Device Information: We may collect information about your device, including device type, operating system version, unique device identifiers, and mobile network information.
• Usage Data: We may collect information about how you interact with the App, including features used, time spent in the App, and error logs.
• Location Information: We do not collect precise location data. However, your device's general location may be inferred from your IP address when using network features.

1.3 Information from Third-Party Services

We may receive information from third-party services that we use:

• AI Service Providers: When you use emotion recognition features, photographs may be sent to third-party AI service providers for processing. These providers may collect and process your images according to their own privacy policies.
• Analytics Services: We may use analytics services to understand how users interact with the App. These services may collect anonymized usage data.
• Apple App Store: If you download the App from the Apple App Store, Apple may collect certain information about your download and usage.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing the Service: To provide, maintain, and improve the emotion recognition and diary features of the App.
• Processing Emotion Recognition: To analyze photographs and provide emotion detection results using AI technology.
• Managing In-App Purchases: To process and manage your virtual currency purchases and feature access.
• Improving the App: To understand how users interact with the App and to improve our services, features, and user experience.
• Customer Support: To respond to your inquiries, provide technical support, and address any issues you may encounter.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
• Protecting Rights: To protect our rights, privacy, safety, or property, and that of our users or others.

3. Data Storage and Security

3.1 Local Storage

The majority of your data is stored locally on your device:

• Emotion Records: All emotion records, including photographs (stored as relative paths), notes, tags, and timestamps, are stored in your device's local storage.
• App Preferences: Your app settings and preferences are stored locally on your device.
• Virtual Currency: Your Coin balance is stored locally using secure storage mechanisms.

3.2 Security Measures

We implement appropriate technical and organizational security measures to protect your information:

• Data encryption for sensitive information stored locally
• Secure transmission protocols (HTTPS) when data is transmitted over networks
• Regular security assessments and updates
• Access controls and authentication mechanisms

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

4. Data Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf:

• AI Processing Services: Photographs may be sent to third-party AI service providers for emotion recognition analysis. These providers are contractually obligated to protect your information and use it solely for the purpose of providing the service.
• Analytics Providers: We may use analytics services to understand App usage patterns. These services may collect anonymized data.
• Cloud Storage Providers: If we use cloud storage services, your data may be stored on their servers, subject to their security measures and privacy policies.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government investigations).

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

5.1 California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we collect, use, and disclose.
• Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt-out of the sale of your personal information (though we do not sell your information).
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

5.2 General Privacy Rights

You may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing activities

5.3 Exercising Your Rights

To exercise any of these rights, please contact us at the email address provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

6. Children's Privacy

Citar is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your information internationally, we take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy.

8. Data Retention

8.1 Local Data

Data stored locally on your device will remain on your device until you delete it or uninstall the App. We do not have access to delete data stored locally on your device.

8.2 Server Data

If we store any data on our servers, we will retain it only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8.3 Deletion

You can delete your data at any time by:

• Deleting individual emotion records within the App
• Clearing the App's data through your device settings
• Uninstalling the App (which may delete locally stored data)
• Contacting us to request deletion of any server-stored data

9. Cookies and Tracking Technologies

Citar is a mobile application and does not use traditional web cookies. However, we may use similar tracking technologies:

• Device Identifiers: We may use device identifiers to recognize your device and provide personalized experiences.
• Analytics Tools: We may use analytics tools that collect anonymized usage data to help us understand how users interact with the App.

10. Third-Party Links and Services

The App may contain links to third-party websites or services, or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through the App.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy in the App
• Updating the "Last Updated" date at the top of this Privacy Policy
• Providing notice through the App or other means when appropriate

Your continued use of the App after any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree to the changes, you should stop using the App and delete your data.

12. Apple App Store Privacy

If you downloaded Citar from the Apple App Store, please note:

• Apple may collect certain information about your use of the App
• In-app purchases are processed by Apple, and Apple's privacy policy applies to payment information
• Apple's App Tracking Transparency framework may require us to request permission before tracking your activity across apps and websites

13. Do Not Track Signals

Some mobile operating systems and browsers include a "Do Not Track" (DNT) feature. Currently, there is no industry standard for responding to DNT signals. We do not currently respond to DNT signals, but we respect your privacy choices and provide you with control over your data as described in this Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

15. Consent

By using Citar, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the App.